Mobile Phones

The major problems of the Google Pixel (and their solutions)

So, does your Google Pixel is giving you troubles? Don’t panic: All the phones will have his share fair of problems, errors and bugs, and despite its antiquity, the Google Pixel original is still a great phone that has reached the last update to Android 9.0 feet, which is more than we can say of a lot of phones newer. In any case, there is no doubt that you want your Pixel is in perfect working condition and we can help you with that: we detail all the problems of the Google Pixel and how to fix them.


We have seen threads in the developer forum of XDA and in other places complaining that the buttons of the applications Start and new does not work, and only the back button works. It is not clear what it is that is causing this problem, but there are a couple of ways to fix it.

Possible remedies:

  • If you made a backup recently, you may want to try a factory reset, but be careful, as it will eliminate all the contents of your phone. You can do this via Settings> System> Advanced> Options > reset> Erase all data (reset to factory)> Reset phone> Erase everything. This seems to have solved the problem for all who tested it.
  • If you’re not interested in completely restore your Pixel, you can try this instead: install Nova Launcher (you have to install your APK), then open it and set it as your launcher. Now, touch and hold an empty space on your home screen and look into the Widgets to find the widget of Activities. Drag it to a space on the screen, scroll down to the configuration Wizard and press and hold SetupWizardUpgradeActivity. Complete the steps and should be solved the problem.


The Pixel was one of the first mobile to receive the update of Android 9.0. However, when some users updated to Android Foot, they noticed that the rapid charging function no longer worked. Google issued the following statement: “We are aware of a problem in that the USB chargers-C that are not Power Delivery (PD) is no longer quick to load, the 2016 Pixel and the Pixel XL after update to Android 9 Foot. The fast charger 18W included in the box is a charger of PD and does not exhibit this behavior. We are looking for a solution for chargers that are not PD USB-C, and it will arrive in the next few weeks.”

Temporary solution:

Use a charging adapter with power supply (PS). If you don’t have one, Google sells the adapter and the charging cable on your website.


Google launched a software update in October 2018, which included a solution to this problem and it seems to have worked. Make sure you have installed the latest update in Settings> System> Advanced> system Update> check for updates.


Some owners of the Google Pixel have complained of the dreaded reboots endless, as it seems, they began to appear after updating your device to Android 8.0; others, however, happened regardless of the software update.

Possible solutions:

  • Make sure that your device is running the latest software in Settings> System> Advanced> system Update> check for updates.

If you still experience loops restart after an update, try the following:

  • To enter safe mode when your device is turned on, press and hold the Power button. After a moment, you should see a box, tap and hold to turn Off. You will see the message to Restart in safe mode, tap OK, and your device will boot in safe mode. The words “safe Mode” must be seen in a box at the bottom.
  • To enter safe mode when the device is off, press the Power button and wait for the Google logo. When you start the animation, press and hold the button volume down until the animation ends. Your device will boot in safe mode and you will see safe Mode at the bottom of the screen. If everything works well in safe mode, it is likely that a third-party application is causing the problem. Uninstall the apps that begin with what was the last thing that was installed and done a test to see if the problem is fixed; reboot the phone to exit safe mode.
  • You can also try to reset your phone to factory default settings, but this will erase everything on it. If you have not performed a backup recently, this could obviously be a big problem. To perform the factory reset, if you can access the mobile phone, go to Settings> System> Advanced> reset Options> Erase all data (factory reset)> Reset phone> Erase everything. Choose to restart your device once everything has been erased. Note: you’ll need to enter your unlock pattern, PIN or password, so be sure to know ahead of time.
  • If you can not access your phone, but you want to try a factory reset, turn off the device. When it is off, press and hold the volume Down and then press and hold the power button. Release both when you see the Android screen and use the volume keys to highlight recovery mode and then press the Power button to select it. When you see No command, press and hold Power and Volume until you load the recovery mode. In the recovery mode, use the Volume keys to select wipe data / reset factory and Turn on to select it. Select Yes, and when you are finished, touch Turn on to restart the system.
  • If you still suffer from the reboots in a loop after a factory reset, it could be a hardware problem. Some users report problems with the motherboard which required a repair.


Some owners of the Pixel in the forums of Google products explained that they have not been able to charge their mobile phones; in other cases, the phone starts charging, but does not respond as fast nor as it should be.

Potential solutions:

  • Test with a different power outlet, which you have been using may be defective.
  • Test your charger with another device. If you do not load the other device, the charger can be defective, and will need a replacement.
  • Restart the Google Pixel.
  • Clean the charging port of the Pixel.
  • Connect the mobile to the power and wait about a minute:
  • If you see the battery icon, the phone is turned off but is charging. You can reset it.
  • If you see a red light, the battery is completely discharged. Charge the mobile for at least 30 minutes before restarting it.
  • Press and hold the buttons volume down and turn on for about 20 seconds. If you see the pet of Android and the word Start with an arrow around it, press the button of volume down to highlight the option turn Off.
  • Use the Power button to select it, then charge your device for 30 minutes. Resets the Pixel.
    If none of the above resolves your problem, get in touch with Google.

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